Frequently Asked Questions
Where is the University Health Center located?
The University Health Center is Building 140 on Campus Drive directly across from the Adele H. Stamp Student Union.
Is there transportation to the University Health Center?
Shuttle UM -- The University Health Center is adjacent to the UM Lot HH Shuttle UM stop.
Metrorail -- The University of Maryland is on the College Park/Green Line Metrorail stop. A Shuttle UM bus runs from the College Park Metro Station to the Lot HH shuttle bus stop which is adjacent to the University Health Center.
Metrobus and Metrorail can also be reached by calling 202-637-7000.
What do I do if the University Health Center is closed and I need to be seen?
You may call the After Hours NurseLine at 301-314-9386. This service is free. You must provide your UID. They can help you decide whether or not you can wait until the University Health Center re-opens (usually the next morning). Please see our hours of operation. The alternative is to seek care at a local hospital. You are responsible for any medical bills incurred off campus. If you are faced with a medical emergency, call 911 for assistance.
How is the University Health Center staffed?
Clinical services are provided by licensed Medical Physicians, Certified Registered Nurse Practitioners, and Certified Physician Assistants between 8am and 6pm Monday through Friday and from 9am to 12pm on Saturdays.
What happens if I need to be admitted to a hospital or see a specialist?
Occasionally a student will need to be sent to a hospital for a serious illness or injury, or to a specialist for services not provided at the University Health Center. The University Health Center maintains an extensive referral list of specialists and hospitals in the local community. You will be referred, at your own expense, to these providers when necessary.
What should I do if I miss class because of an illness?
The University Health Center provides a class excuse for a student who was seen and treated at the University Health Center or hospital and experienced a prolonged absence from class or absence from a Major Scheduled Grading Event.
Students who do not fall in the above category may present their instructor with a self-signed note attesting to the date of their illness. Each note must also contain an acknowledgment by the student that the information is true and correct.
Click here to see the class excuse policy and to print the note.
Who serves as a student voice to the University Health Center administration?
The Student Health Advisory Committee (SHAC) acts as a student voice to the University Health Center (UHC) administration. SHAC members sit on a variety of committees. SHAC also works closely with the Director of the UHC in response to any comments, complaints, suggestions, or compliments received by the UHC. You can contact SHAC at firstname.lastname@example.org.
How can I register a comment, complaint, suggestion, or compliment?
If you have a comment, complaint, suggestion, or compliment about our services , please email us at email@example.com or contact The Student Health Advisory Committee at firstname.lastname@example.org. SHAC responds to all comments and suggestions. Each comment is then forwarded to the Director of the University Health Center (UHC) for appropriate action. If you have recently visited the UHC, we encourage you to participate in our Quality of Care survey by clicking here.
How do I obtain a copy of my Medical Records?
The Health Center keeps student Medical Records for 5 years. To get a copy you need to access our website
Select Medical Records
Select Medical Records Patient Authorization to Release Health Info to Third Parties form
Download, complete, sign and fax to the number on the form.Select Forms
- About the University Health Center
- Clinical Services
- Mental Health Services
- General Insurance FAQ's
- Mandatory Insurance Waiver
- Health Promotion
- Student Involvement
- New & Transfer Students
- Center for Health and Wellbeing
- Sexual Assault Response and Prevention Program
- Faculty & Staff Services
- For Parents
- Quality of Care Survey
|Proud member of the American College Health Association|